Orders are shipped from Montaigne Market Paris, France Monday – Friday from 10AM – 5PM (CET). Orders placed on Friday evening, Saturday, and Sunday will be processed on Monday morning.
Please note that we aim to dispatch all orders within 24 hours, but sometimes it may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
SHIPPING METHODS AND COSTS
We ship worldwide with Colissimo and Federal Express. Federal Express does not deliver to P.O. Boxes.
As per International Laws regulating Commerce and Trade of imports and exports all orders are shipped out of Paris, France with an OFFICIAL INVOICE declaring the exact total of merchandise purchased in Euro.
|France||Fedex/UPS||20€||1-2 working days|
|Europe||Fedex||20€||3-5 working days|
|Americas||Fedex||25€||7-10 working days|
|Rest of the World
|Fedex||40€||7-10 working days|
IT IS ILLEGAL TO DECLARE LOWER VALUES OR THE ITEMS AS GIFTS AS PER INTERNATIONAL IMPORT REGULATIONS.
Shipping to ALL COUNTRIES - Prices and invoices include VAT (Value Added Tax) and do not include import fees which must be paid upon delivery. Payments are in Euro.
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. You are able to view and track the status of your shipment by signing in to your account and selecting MY PROFILE followed by YOUR ORDERS.